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I am starting to not like Zune

I was so impressed with Zune, I had officially changed over from iPod. But as I try to use all the features that I have come to love, Simple Playlists, Easy Burning, and simply results without question. I am not an average computer user, I am a network engineer, and if I am having problems with this software and have to search for features, support, help, I can't imagine a novice or not computer savy user is going through.

Wake up Microsoft, and fix these problems. I am a huge microsoft supporter, but Apple would already have already fixed this stuff.

No video on marketplace, what were they thinking putting out a product without all of the features out there, I wanted to be totally zuned, and feel like I have been cheated on.

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